Jan Chronic, Adjunct Professor of Marketing and Executive Career Mentor

When there are many who claim to understand marketing and customer engagement, it’s refreshing to work with someone who truly “gets it.” Nicole not only understands strategic marketing, she also has the unique talent of successfully collaborating with others to gain buy in behind the complexities around customer relationships and engagement. Her passion for the customer journey is consistently demonstrated through her focus on outcomes such as customer loyalty and ROI. I was lucky to have Nicole on my team and will continue to tap into her insight and expertise.